Raw Hair Care Insurance

Benefits:

Protect your Raw Virgin Hair investment with our Raw Hair Care Insurance.  You and your clients spend lots of money on their hair. Our Raw Hair Care Insurance will help to protect your investment against certain unforeseen mishap. Get peace of mind knowing you and your clients investment are covered.

How it Works:

Request Raw Hair Care insurance to be added at checkout. It’s easy! It is 30% of your  hair extensions subtotal for 100% protection.

In the event that something unlikely occurs to you or your clients hair, don’t worry! Simply submit an insurance claim to [email protected] including photos and videos with a description of the issues you are experiencing with your hair extensions within 30 days of purchasing. 

All claims will be addressed in 24-72 business hours. We’ll keep you in the loop along the way and notify you once your claim has been approved

Upon approval we will replace your hair within 30 days – no questions asked! We will even cover the cost of standard shipping on your replacement hair!

***The original hair has to be returned in order to receive the replacement.Must be shipped with tracking.

What does Raw Hair Care Cover?

Hair that is un-manageable (extremely dry, fried, knotting or matting)

Hair that is shedding excessively

If the tape in extensions aren’t adhering properly out of the package

What does Raw Hair Care Not Cover?

Hair that is past the insurance coverage period 30 days from purchase date. 

No lace products,  no closures, frontals, wigs. 

Smelly Hair (might be buildup that causes the smell)

Hair that has received physical damaged from client mistreatment

If the hair has been chemically treated this will void the insurance

Terms & Conditions:

We reserve the right to deny or exclude coverage to clients at any time

Reasons for exclusion include, but are not limited to:

Falsification of insurance claims

Any claim submitted lacking the requested information

Any claims submitted outside of the 30 day coverage period

Raw Hair Care covers damaged to the extensions, whether its through installation, normal maintenance, or removal. Raw Hair Care claims will not be accepted for any other issue related to the hair

If the hair has been chemically treated this will void the insurance claim

Raw Hair Care Insurance will only be eligible for hair replacements NOT refunds

Raw Hair Care Insurance is non-refundable after purchase

Raw Hair Care Insurance must be purchased individually for each order to receive coverage (can not be applied to any existing order nor transferred to another order).

Raw Hair Care Insurance can be purchased within 24 hours of the order purchase time (anything after the 24 hour period will no longer be eligible for the insurance purchase)

The original hair has to be returned in order to receive the replacement.

Claim Submission Times: Your claim will be processed 2-3 business days, but on rare occasions may take longer. You will be notified upon the approval of your claim.

You may contact us for more information.  Email